Run Your DSPLike a Pro
The all-in-one platform that helps Amazon Delivery Service Partners manage routes, drivers, and operations with ease. Save time, reduce costs, and scale your business.
Real Issues - Real Solutions
Meet Dave — He Runs a DSP!
Real Talk from a Veteran DSP
You Can't Coach Yesterday
Meet Emma — Your New AI Assistant Starting With Your DSP in November of 2026
Everything You Need toGet Fantastic Plus
Powerful tools designed specifically for DSP operations. Streamline every aspect of your business.
Predictive Daily Scorecard Forecasting and Coaching
Know where you stand with Fantastic Plus each day and coach before the scorecard comes out with Automatic Coaching.
Esigning of Hiring Docs without Docusign
Get hiring documents signed electronically right in the app — no Docusign or third-party account required.
Video Screening of Candidates
Screen your candidates by asking screening question and video questions prior to scheduling an interview — all without any third party software. System also schedules drivers for phone or in-person interviews and updates your calendar.
Signed Coaching Acknowledgements
Get coaching acknowledgements signed electronically, filed in the driver file and attached to the coaching record.
Smart Route Management
Optimize delivery routes automatically. Reduce miles driven and improve on-time delivery rates with AI-powered routing.
Driver Management
Track performance, manage schedules, and communicate with your entire fleet from one central dashboard.
Automated Scheduling
Create optimized schedules in minutes. Handle call-outs, swaps, and last-minute changes effortlessly.
Performance Analytics
Get real-time insights into your DSP's performance. Track KPIs, identify trends, and make data-driven decisions.
Safety & Compliance
Stay compliant with automated safety tracking, incident reporting, and documentation management.
Smart Notifications
Never miss a beat. Get instant alerts for schedule changes, performance issues, and critical updates.
Hiring/Onboarding
Send applicants directly to the app and conduct video interview screenings. Once selected, move them to onboarding where each step of the onboarding is tracked.
Scorecard Tracking
Monitor Amazon scorecards in real-time. Get alerted before issues become problems.
Driver Coaching
Alert and coach drivers via text for attendance, safety, and performance. Drivers can respond and acknowledge coaching texts, and all messages are saved in the text message log for a complete history.
Weekly Driver Scorecards & Ranking
Text drivers weekly with a personalized scorecard showing attendance, safety, performance, and coaching tips. Drivers also see their ranking compared to the rest of the team each week.
Driver Polling & Surveys
Send survey questions directly to your drivers and receive responses back in the app in real time — keeping your team engaged and informed.
Complete Vehicle Management
Full vehicle event tracking, UVeye integration for automated inspections, Fleet Improvement Fund tracking, and PAVE report storage where the system tracks changes automatically — everything you need to manage your fleet in one place.
Spanish Conversion
Automatically translate and send all text messages and scorecards in Spanish for drivers flagged as Spanish-only in their driver file — no manual translation required.
Recommended Coaching
The system reviews a rolling 30-day period and automatically displays drivers who exceed your custom thresholds for safety, performance, and attendance — so you can coach before issues escalate.
Message Attachments
Attach documents and images to onboarding and coaching text messages, and save them to a reusable library for future use — keeping your communications consistent and complete.
Uniform Management
Keep track of uniform inventory in stock, get automatic alerts when it's time to reorder, and record every uniform issued — including who it was issued to — for a complete audit trail.
New Features in Development
Release 5.0 — November 15, 2026
We're continuously building powerful new tools to help DSPs operate more efficiently. Here's what's coming next.
Data Dispute Hero
Your dedicated AI agent who looks at every CDF, DSB and Pickup Defect and automatically disputes the valid ones.
Invoice Auditing
Your dedicated AI agent looks at every invoice and compares it to the data in DSP Hero to insure you are not missing any routes, payments, rentals, etc.
AI Insurance Agent
Handles all your Property Damage, Workers Comp and Auto Tracking and Reporting
AI Agent Auto Import of All Amazon Reporting
Your dedicated AI agent will download your reports daily from Cortex at 5am and import them into DSP Hero for you daily and weekly.
AI Coaching Agent - Emma
She calls your drivers and coaches them on safety, attendance and performance, answers their questions, and listens to and documents their concerns — with the entire transcript saved in DSP Hero in the driver's file.
YOUR AI Business Partner
Will text a daily recap of anything it sees unusual or where you should focus your attention on based on data it sees from drivers, Amazon reporting, and in Cortex. And no profit sharing.
Get Started inFour Simple Steps
We've made it incredibly easy to transform your DSP operations. Most DSPs are fully operational within 24 hours.
Sign Up in Minutes
Create your account and import your driver and vehicle roster. No complex setup required — and if you're migrating from existing software like Hera, the process is even faster.
Configure Your DSP
Set up your routes, schedules, and preferences. We'll help you customize everything.
Launch & Optimize
Start managing your operation. Our AI learns and optimizes as you go.
Scale Your Success
Watch your efficiency soar. Use insights to grow your business strategically.
DSP's Just Love DSP HERO
Join our team of successful DSP owners who have transformed their operations with DSP Hero.
"DSP Hero transformed how we run our operation. We've cut scheduling time by 80% and our scorecard has never looked better. I have already recommended DSPHERO to several of my friends who are DSP's and they are already thanking me."
"The new video applicant screening system alone justifies the cost of DSPHERO! Every DSP should be using this software."
"Coaching after the scorecard comes out is a bit too late - with DSPHERO I coach daily as issues happen - its life changing!"
"I cannot imagine living without DSP Hero - it has made my job so much easier. Every DSP should be using this."
"I went months without Fantastic Plus and after signing up for DSPHERO - got Fantastic Plus for my 6th straight week - this is a game changer. I highly recommend everyone look at this software."
"I was a former Hera User paying 20K a year and never logged in with 2 locations since I am a pinnacle DSP. I use DSPHERO everyday and it saves me 10-20 hours a week and keeps my team focused on getting Fantastic Plus. And I'm saving 15K per year. And the video screening and signed coaching acknowledgements and esigning alone pays for itself since I was paying third parties for these. Highly recommend. And beyond excited about the AI Agent 5.0 release coming in Nov."
Trusted by leading DSPs nationwide
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Join DSPs across the country using DSP Hero to reach Fantastic Plus.
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Frequently AskedQuestions
Everything you need to know about DSP Hero.